-
Abstract:
The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency
on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients. (...)
Excerpt related to
voice:
The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver
a reduced dependency on external hardwa... ...
Published:
2000-07-17
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Abstract:
Voice-Over Broadband standards are on the horizon. Today General Bandwidth, Inc. and Efficient Networks announced a business
alliance to test interoperability between their two companies in the area of Voice-Over Broadband. (...)
Excerpt related to
voice:
Voice-Over Broadband standards are on the horizon. Today General Bandwidth, Inc. and ...
int... Voice-Over-Broadband Standards on the Horizon. ...
Published:
2000-05-16
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Abstract:
Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s
Call Manager 3.01, unlimited usage of ViewMail® for Microsoft Outlook and a special agreement with Microsoft to allow telephone
only users access to his/her inbox, without the (...)
Excerpt related to
voice:
Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only
support for Cisco’s Call Manager 3.01, un... ...
Published:
2000-08-23
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Abstract:
Through a strategic partnership with Brooktrout Technologies, Panasonic has acquired the necessary voice and fax technologies
to saturate the market with competitively priced, unified messaging products that will strongly challenge Lucent Technologies
Octel Messenger system. (...)
Excerpt related to
voice:
Through a strategic partnership with Brooktrout Technologies, Panasonic has acquired the necessary voice
and fax technologies to saturate the mark... ...
Published:
1999-12-15
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Abstract:
AOL has always, and will continue to block disparate Instant Messaging systems from interacting with its 50 Million plus
IM user base due to a potential negative financial impact. (...)
Excerpt related to
voice:
iCAST and Tribal Voice to AOL: “The Block Party is Getting Old”. P. Hayes - April 28, 2000. Comments: 0.
Read Comments P. Hayes - April 28th, 2000 ...
Published:
2000-04-28
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Abstract:
Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target
Lotus Notes Domino R5. (...)
Excerpt related to
voice:
Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging
product to target Lotus Notes Domino R5. ...
Published:
2000-03-03
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Abstract:
Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging
solutions for major collaborative messaging servers such as Microsoft Exchange and Lotus Notes. (...)
Excerpt related to
voice:
Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified
Messaging solutions for major coll... ...
Published:
2000-07-13
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Abstract:
Voice over Internet protocol (VoIP) technology has become a money-saving telecom option that brings the power of a computer
to a user’s phone. VoIP devices, however, require more complicated configurations than the average network client. Indeed,
without reliable and properly configured domain name sys (...)
Excerpt related to
voice:
Voice over Internet protocol (VoIP) technology has become a money-saving telecom option that brings the power
of a computer to a user’s phone. VoI... ...
Published:
2010-03-11
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Abstract:
With today’s varied communication technologies, there are more ways than ever to stay in touch—and more pressure to respond
immediately. This and the need to prioritize multiple messages prove that companies must provide employees with tools suited
to managing an increased flow of messages. Learn mor (...)
Excerpt related to
voice:
Building an Enterprise Communications Strategy: Beyond Voice Mail. ... Download <strong>Building
an Enterprise Communications Strategy: Beyond Voice Mail</strong>. ...
Published:
2010-03-11
-
Abstract:
Voice over IP Manageability. Get Free Documents Related To Voice over IP Manageability. The average personal computer (PC)
costs an enterprise $10,000 (USD) per year to own and maintain—five times the purchase price of the hardware and software!
Is it possible to reduce the total cost of ownership (TCO) (...)
Excerpt related to
voice:
Voice over IP Manageability. Get Free Documents Related To Voice over IP Manageability.
The average personal computer (PC) costs an enterprise $10,...
Published:
2010-03-11
-
Abstract:
The sensitivity of voice over Internet protocol (VoIP) to delay and packet loss, compared with other network applications
such as e-mail services, presents a big challenge. But if you have a basic understanding of VoIP traffic and of the quality
metrics that VoIP monitoring tools can provide, you increas (...)
Excerpt related to
voice:
The sensitivity of voice over Internet protocol (VoIP) to delay and packet loss, compared with other network
applications such as e-mail services,... ...
Published:
2010-03-11
-
Abstract:
Voice over IP Manageability. Get Free White Papers Related To Voice over IP Manageability. We all know that computers, generally
speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet
protocol (VoIP) has been, in some cases, justified. How (...)
Excerpt related to
voice:
Voice over IP Manageability. Get Free White Papers Related To Voice over IP Manageability.
We all know that computers, generally speaking, have not...
Published:
2010-03-11
-
Abstract:
As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge
is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding
of VoIP traffic and of the quality metrics pro (...)
Excerpt related to
voice:
As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits.
The main challenge is VoIP’s extreme... ...
Published:
2010-03-11
-
Abstract:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management
(CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations
across multiple channels, extract actionable d (...)
Excerpt related to
voice:
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience
management (CEM) solutions. TEC ana...
Published:
2012-01-12
-
Abstract:
For consumers, fixed/mobile convergence (FMC) means a world where integrated voice and data services are available anywhere
through a single mobile handset. For carriers, FMC represents a lucrative opportunity to leverage inexpensive technology.
This technology, however, has its technical challenges, mak (...)
Excerpt related to
voice:
For consumers, fixed/mobile convergence (FMC) means a world where integrated voice and data services are
available anywhere through a single mobil... ...
Published:
2010-03-11
-
Abstract:
In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service
equivalent to the existing public switched telephone network (PSTN), in terms of reliability. Furthermore, these networks
must be capable of carrying voice services even under heavy (...)
Excerpt related to
voice:
In order to support the requirements of voice deployments, next-generation networks must be capable of supporting
a service equivalent to the exis... ...
Published:
2010-03-11
-
Abstract:
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data
sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized
for use by diverse teams across an organization. (...)
Excerpt related to
voice:
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on
two types of data sources—structured (c... ...
Published:
2011-06-09
-
Abstract:
Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated solution for sales
automation or customer service. Sales reps lacked what they needed to follow up on leads and were losing valuable opportunities.
But when the company implemented an e-customer relati (...)
Excerpt related to
voice:
Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated solution
for sales automation or customer se... ...
Published:
2010-03-11
-
Abstract:
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service
and Customer Interactions. Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves
the speed, consistency, and convenience of informatio (...)
Excerpt related to
voice:
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related
To Voice Self-Service and Customer Int...
Published:
2010-03-11
-
Abstract:
Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target
Lotus Notes Domino R5. (...)
Excerpt related to
voice:
Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging
product to target Lotus Notes Domino R5. ...
Published:
2000-03-03