In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference.
However, a few months have passed and this period has helped salesforce.com craft the much clearer
support a posting interface which permits simultaneous updates of the general and cost ledgers when financial transactions are posted to either ledger
are helping colleagues in support, consulting, etc. It is definitely a corporate game changer! PJ: Conversely, in Chatter, your colleagues would see your status, and then could just add a relevant comment to the feed with a link to some useful documents (since Chatter has a content library, which came from salesforce.com’s acquisition of a content management vendor Koral in 2007, now called Salesforce Content ). Salesforce.com claims how the company has cut e-mail traffic by 40 percent owing to these