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How Airlines Can Stop Getting Murdered by Maintenance Costs
Patchwork maintenance repair and overhaul (MRO) systems can cost large airlines millions in duplicated effort, extra inventory, and delays. But with round-the

servicing and maintenance  by the imperative of servicing the plane rapidly (and also by the lack of visibility into parts availability from the various sources). With a workflow engine, you would be able to design a part request form that can process such a request driven by best availability (based either on live data or predefined estimated time of arrival [ETA]), and capable of determining if other requests have already been placed for the same part and for the same job number. This would allow significant time savings for Read More...
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » servicing and maintenance


Service Lifecycle Management - Tapping into the Value of the Product Aftermarket
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most

servicing and maintenance  include reduced costs of servicing products and increased customer satisfaction. Service Lifecycle Management is a promising initiative that deserves the attention of companies looking for additional revenue opportunities from their products. About the Author Jim Brown has over 15 years of experience in management consulting and application software focused on the manufacturing industries. Jim is a recognized expert in software solutions for manufacturing and has broad knowledge of applying Product Read More...
Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

servicing and maintenance  More dollars are spent servicing products still under warranty. Does your call center experience more calls? Is there high wastage? Do you set out to decrease money spent on replacement products or parts by $100,000, or decrease call volume by 40 percent, or decrease wastage by half? These are goals your employees can understand and strive for. This is Part Four of a four-part note. Part One discussed new approaches to CRM implementation, Part Two discussed implementation strategies, and Part Three Read More...
Navigating Between Service Management Scylla & Charybdis - Part 2
Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies

servicing and maintenance  business initiative focused on servicing a company’s products, and the customers that bought them, after the product has been sold. Simply put, SLM focuses on making more money from the product after the initial sale. But it is more than that: it is also a way to become a strategic part of the customer’s business after the sale is completed. Following are some of the major areas of SLM that AMR Research outlined in its book entitled  “The Future of Enterprise Applications” : Service discovery . Read More...
Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

servicing and maintenance  and margin opportunity. Conversely, servicing that product creates revenue and margin opportunities over the life of the product, which can be measured in years (if not even decades). Another service paradigm is an offering in which a manufacturer may not even sell the product it services at all. A good example is a copier company (e.g., Xerox ) or an office supply company, which will lease out its copiers, fax machines, etc. Included in the monthly lease payment is the cost of maintaining the equipment. Read More...
CHAMPS Computerized Maintenance Management System: Powering Asset Reliability and Performance
CHAMPS Computerized Maintenance Management System (CMMS) is designed to reduce maintenance cost and deliver increased return on your assets. We can show you how

servicing and maintenance  Computerized Maintenance Management System: Powering Asset Reliability and Performance CHAMPS Computerized Maintenance Management System (CMMS) is designed to reduce maintenance cost and deliver increased return on your assets. We can show you how CHAMPS CMMS will transform your asset management processes. Read More...
Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

servicing and maintenance  Software Support and Maintenance Options Enterprises have choices when it comes to software support and maintenance (S&M) providers. Several, less costly options exist for any company that is considering discontinuing S&M for an application. For more background on software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Read More...
TEC 2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software
This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS

servicing and maintenance  2013 EAM/CMMS Market Survey Report: What Organizations Want in Enterprise Asset Management and Computerized Maintenance Management System Software This report gives an overview of current considerations for organizations seeking to purchase an EAM/CMMS solution. Based on data collected from EAM/CMMS software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' Read More...
Areas of Growth for After-market Maintenance, Repair, and Overhaul Initiatives
Increasingly, companies in the aviation industry are outsourcing their maintenance, repair, and overhaul (MRO) operations, especially for engine and component

servicing and maintenance  of Growth for After-market Maintenance, Repair, and Overhaul Initiatives Increasingly, companies in the aviation industry are outsourcing their maintenance, repair, and overhaul (MRO) operations, especially for engine and component repair. However, many companies still report using custom, in-house applications instead of standard, off-the-shelf solutions. Learn how companies are balancing their outsourced and in-house MRO solutions, and discover the top three trends impacting the MRO segment. Read More...
MicroMain XM
MicroMain XM gives organizations comprehensive maintenance (including fleet) management. MicroMain sets-up its enterprise asset maintenance/computerized

servicing and maintenance  XM MicroMain XM gives organizations comprehensive maintenance (including fleet) management. MicroMain sets-up its enterprise asset maintenance/computerized maintenance management system (EAM/CMMS) to work the way facility and maintenance managers work. Users are able to automate work orders, schedule preventive maintenance tasks, and track assets. The system also enables organizations to track inventory levels, assign labor, issue purchase orders, and track trends with comprehensive reports. Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

servicing and maintenance  Are the Support and Maintenance Options? Enterprises can remain at the mercy of vendors' high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Read More...
Top Ten Steps to CMMS Deployment Success
This paper examines the roadblocks to a successful computerized maintenance management system (CMMS) implementation, including user adoption and training, as

servicing and maintenance  Ten Steps to CMMS Deployment Success This paper examines the roadblocks to a successful computerized maintenance management system (CMMS) implementation, including user adoption and training, as well as the ten steps organizations must take to reap all the benefits of their new CMMS solution. Instead of scrambling to put out fires, staff will be able to focus on maintenance, all with a properly implemented CMMS. Read More...
Service Parts Planning for Maintenance Management
Whether you have a small network with a couple of printers and a fax machine, or a sophisticated shop floor using robots, cranes, etc., you have to make sure

servicing and maintenance  Parts Planning for Maintenance Management Whether you have a small network with a couple of printers and a fax machine, or a sophisticated shop floor using robots, cranes, etc., you have to make sure your assets are functioning properly. One of the main challenges is finding the right spare part to repair your equipment. There are two facts that are certain in the enterprise asset management (EAM) world: 1. your equipment will break sooner or later; and 2. it will eventually become obsolete. It is Read More...
Bigfoot CMMS
Since 2002, Bigfoot has helped more than 10,000 users worldwide improve facility and equipment maintenance operations with advanced computerized maintenance

servicing and maintenance  CMMS Since 2002, Bigfoot has helped more than 10,000 users worldwide improve facility and equipment maintenance operations with advanced computerized maintenance management system (CMMS) capabilities that include preventive maintenance (PM) and predictive maintenance, work order scheduling, maintenance requests, asset life cycle management, parts replacement inventory, and built-in reporting. Bigfoot CMMS pairs powerful functionality with a simple user interface designed specifically for Read More...

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