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 maintenance ticket software


Quantifying the Value of Software Asset Management
If you’re not up to speed on the key benefits of software asset management (SAM) solutions, this overview can help. Additionally, you’ll learn about the areas

maintenance ticket software  including upgrades and routine maintenance. Administration currently accounts for close to 33 percent of software budget consumption, according to Forrester Research. And the Information Technology Research Institute states that the cost of maintaining software throughout its lifetime can total as much as 90 percent of the initial purchase price. Leading industry analyst firm Gartner also cites reduced software total cost of ownership (TCO) , greater economies of scale, improved efficiency and

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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Documents related to » maintenance ticket software

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

maintenance ticket software  the software licenses, on-going maintenance fees, and support costs. You also need to consider how much time, and in turn, how much money, it will cost to own the software over the long term. Is the software very buggy and in need of constant bug updates and enhancements? Is the software difficult to use and therefore requires higher training costs and ramp-up times? TCO considers ALL the costs that might be associated with a piece of software over its lifespan in the company. TCP/IP - Transmission Contro Read More

TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz


In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise software solution. Mr. Jones explains his vision in this first part of three articles on maintaining a business centered around Free and open source software for the enterprise.

maintenance ticket software  do hosting and long-term maintenance and support themselves, but in certain circumstances we are also now offering this to clients. TEC : Free and open source projects can have many people contributing, how do you decide the significance or choose from the types of feedback you receive to change, add, or customize areas of the OFBiz project? DJ : If we're going to make changes or additions for somebody, generally it will be a big contract, or something we're interested in doing. Their requests in the Read More

The Case of the Fake Transatlantic Flight: Can You Really Trust Online Tools?


Whether we realize it or not, we all have become more or less dependent on computers, the Internet, and many different and complex computer systems. In both our business and personal lives, we widely take advantage of the immediate availability of all types of information and data, and in our day-to-day routine often do not even wonder whether we can actually rely on the data we obtain

maintenance ticket software  runway, waiting for some maintenance work to be completed. Intrigued, I double-checked 12 different flight trackers and found that only 2 of them indicated that the flight had not yet departed. The rest of them were showing me—in good conscience—that the flight was already over the Atlantic! This particular story really demonstrates the vital importance of understanding that the information we expect to obtain and rely on is being gathered, transformed, and transmitted—and that it is very possible Read More

Manugistics Indulges In The Open M&A Season


Does Manugistics’ acquisition of a small ERP vendor confirms a further degree of integration and convergence between ERP, SCM and CRM applications in 2002 and beyond, with SCM and CRM moving towards the transactional aspects that have until lately been the prerogative of ERP?

maintenance ticket software  execution for manufacturing and Maintenance, Repair, and Overhaul (MRO) operations. The acquisition has a potential to create one of the largest Aerospace and Defense (A&D) installed client bases in the industry, and to enhance a strong solution set for optimizing the complex Service and Parts Management (S&PM) processes of these asset-intensive organizations. WDS, with revenues last year of $28 million, is a prominent provider of application software and services to A&D organizations, with more than 135 Read More

BNA Software


Established in 1983, BNA Software specializes in publishing tax software applications for professionals. Many of the company's programs are category standards. BNA Software is a division of Tax Management Inc., a provider of authoritative tax analysis, reference, and notification. Tax Management Inc., in turn, is part of The Bureau of National Affairs, Inc. (BNA), a publisher of print, CD-ROM, and Web-based news and information. BNA Software helps clients select fixed-asset solutions, and offers technical support as well as a fixed-asset data conversion service. The company is located in Arlington, Virginia (US).

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Epicor Financial Management Software (v. 9.05) for Financial Packages Certification Report


Epicor Financial Management Software (v. 9.05) is now TEC Certified for online evaluation of financial packages in TEC’s Accounting Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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A Portrait of the Indian Enterprise Software User


Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate to the requirements of Indian companies researching and purchasing enterprise software? What is the profile of a company in India that is looking for enterprise software?

maintenance ticket software  such as software development, maintenance, engineering, and re-architecting. As discussed above, this is in line with India’s large presence in the outsourcing and software development landscape. On-Demand Software Requirements Lastly, I wanted to examine the general intentions and readiness of Indian enterprises to implement software based on “on-demand” or SaaS deployment options. The graphic below shows that the level of interest among users in India has been gradually increasing over the years. Read More

On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors


Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

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The VMTurbo Cloud Control Plane: Software-driven Control for the Software-defined Data Center


The software-defined data center has the potential to extend the agility, operational, and capital benefits of virtualization throughout the data center stack. This paper outlines the need for software-driven control—the intelligence or “control plane” that can take advantage of the new software-defined capabilities, enabling enterprises and service providers to achieve the true potential of software-defined flexibility.

maintenance ticket software  cloud control plane, virtualized data center, software-driven control, software-defined data center, capacity management Read More

VDoc Software


A subsidiary of the Axemble Group, a holding company with extensive experience in the small to medium business (SMB) market, VDoc Software is an independent software vendor with 500 customers and more than 400,000 users. Since 1996, the vendor has provided software that focusses on processes, employee productivity, and organizational relationships with customers and partners. VDoc Software is headquartered in Charbonnières les Bains (France).

maintenance ticket software  business mapping process software,business process automation,business process consulting company,business process improvement consultant,business process reengineering,process modelling,software process model,vdoc software,work flow software,workflow process software Read More

Sonata Software


Sonata Software is a technology services company, with an on-site/offshore service delivery model. Sonata's philosophy is to invest organizational resources into new relationships through its pilot program and to grow the pilot relationship into a full-fledged virtual development center for the client.

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Moxie Software


Moxie Software is a customer-centric enterprise social software company that enables companies to connect employees, customers, and partners to engage in business, share knowledge, and collaborate. Moxie Insight, Moxie's thought leadership division, provides research in enterprise technology, talent development, and collaborative innovation.

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Outsourcing, Applications Software Software Evaluation Report


The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more.

maintenance ticket software   Read More

On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors


Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

maintenance ticket software   Read More