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Documents related to » maintenance service computer equipment


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: knowledge management | service maintenance | service management | service manufacturing | service marketing | service method | service methodology | service methods | service metrics | service models | service objectives | service organization | service outsourcing | service performance | service presentation | service process | service project | service quality assurance | service report | service requirement | service requirements | service research | service software | service specification | service
5/16/2005 12:00:00 AM

Data Mining and Predictive Modeling for Condition-based Maintenance
Today’s military logistics agencies must sustain diverse fleets of costly, complex, and indispensible weapon systems and platforms. Modern predictive maintenance solutions can integrate with existing IT infrastructures to collect and transmit data from various platforms to a centralized condition-based maintenance (CBM) database. Learn more about how these solutions enable better-informed decisions regarding specific maintenance actions.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: Predictive Modeling for Condition-based Maintenance Data Mining and Predictive Modeling for Condition-based Maintenance Source: SAS Document Type: Case Study Description: Today’s military logistics agencies must sustain diverse fleets of costly, complex, and indispensible weapon systems and platforms. Modern predictive maintenance solutions can integrate with existing IT infrastructures to collect and transmit data from various platforms to a centralized condition-based maintenance (CBM) database. Learn
5/24/2011 1:13:00 PM

What’s Up with Computer Associates?
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: structure of the software maintenance agreement(s). Leverage can also be applied by attempting to close the contract close to the end of a quarter or CA fiscal year, when the sales representative is desperate to make his quota and be invited to the annual President s Club extravaganza. Editor s Note: This article has been modified from its original form since the original publication date.
10/24/2000

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: Recession? Steal Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out
8/3/2009 3:20:00 PM

IFS Field Service Management Is Now a TEC Certified Solution » The TEC Blog
IFS Field Service Management Is Now a TEC Certified Solution » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: field service management, fsm, IFS Certification program, IFS Field Service Management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
21-08-2013

Field Service Mobility: Warranty Management
In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: Field Service Mobility: Warranty Management Field Service Mobility: Warranty Management Source: Tavant Technologies Document Type: White Paper Description: In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience.
10/10/2011 1:51:00 AM

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more

MAINTENANCE SERVICE COMPUTER EQUIPMENT: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008

Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: Service Level Goal Strategy: Path to Profit Service Level Goal Strategy: Path to Profit Source: RPE Document Type: White Paper Description: How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by advanced math and logic, then surely there is little room for users to influence success? Actually, establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate
12/23/2005 1:37:00 PM

Geac Computer Corporation: Mastering Growth by Acquisitions
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International in 1999 has nearly doubled the company's size.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: revenues are derived from maintenance and professional services (76%), with the rest coming from the actual sale and licensing of software and hardware products. We expect acquisitions to continue to form an integral part of Geac s overall growth strategy, and the company to continue to be a leading global consolidator of mission critical applications in distinct niches within industrial, commercial and government sectors. Vendor Strengths Geac has proven itself an adroit and disciplined acquirer of appli
3/1/2000

The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: The Rising Financial Importance of Service The Rising Financial Importance of Service Source: ServiceMax Document Type: White Paper Description: For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. The Rising Financial Importance of Service
6/12/2013 10:59:00 AM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

MAINTENANCE SERVICE COMPUTER EQUIPMENT: Where Has All the Service Gone? Where Has All the Service Gone? Carla Reed - November 2, 2004 Read Comments Introduction (Optional verse to accompany this—with apologies to Where Have All the Flowers Gone? ) Where has all the Service gone? Gone to outsource, everyone ... When will they ever learn? When will they ever learn? Where have all the Customers gone? Gone ballistic, every one!! When will they ever learn? When will they ever learn? Recent presidential debates included predictable topics. More
11/2/2004


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