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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 falcon road maintenance equipment


Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

falcon road maintenance equipment  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » falcon road maintenance equipment

Collaborative Asset Maintenance Strategies-Redefining the Roles of Product Manufacturers and Operators in the Service Chain


In asset-intensive industries, the reliability of capital assets is essential to success. Maintenance of these assets can dramatically impact the overall performance and useful life of an asset. Accordingly, asset owner–operators and asset service providers are continually trying to improve their maintenance practices—which is why they’re deploying key strategies and technologies to refine the effectiveness of their operations.

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Eagle Technology


Eagle Technology, Inc. was founded in 1986 and is based in Mequon, Wisconsin (US). The company provides maintenance software for different sizes of operations ranging from the single-user who needs a basic CMMS, to large, multisite clients and Fortune 500 companies that need a fully-featured enterprise solution. It has customers in more than twenty-five countries. Eagle Technology services a diverse cross-section of industries ranging from manufacturing; healthcare; local, state, and federal governments; and the public school system and it internationally markets its products through distributors and direct sales. Eagle Technology offers installation assistance, technical support, and on- or off-site training options.

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Automotive Oracle ERP Customer Switches to Rimini Street’s Maintenance


Rimini Street, Inc., a vocal third-party maintenance and support provider for enterprise software, including SAP and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite (EBS), Oracle Database, and Hyperion software, recently announced that UCI International has selected Rimini Street to support its Oracle EBS applications to save substantial annual support fees. UCI International

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IT Service Management-A Road Map for Success


Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

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The Banking Industry: Planning the Road Ahead


Effective planning is integral to the success of a bank. It helps define and ensure the achievement of the organization’s objectives. Understanding and implementing the planning cycle, which leverages forecasting, operational metrics, and multidimensional analyses can help management determine the feasibility of a strategy. An enterprise-wide, integrated planning and forecasting environment that reaches business units, products, customer segments, and geographies can align non-financial performance targets with high-level financial targets and help banks meet their goals.

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Keys to Success for Industrial Equipment Suppliers to Meet Today’s Top Three Issues


Although the industrial equipment market has been growing, based on strong customer demand, companies cannot rest on their laurels. Manufacturers and distributors must keep adding value to maintain existing contracts and win new business. They must be efficient enough to meet new demands while maintaining margins. Discover solutions that can help total industrial solution suppliers stay profitable during this expansion.

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Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider


Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements.

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On the Road to Compliance: Linking Processes and Documents


The US Sarbanes-Oxley Act has significantly impacted budgets, personnel allocation, business processes, and documentation. But leveraging a technology solution can smooth the overall compliance process. By investing in a content-centric business process management solution, organizations can automate and improve their compliance. This leads to an effort that is more effective and more efficient, and that ultimately saves money.

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A Road Map to Data Migration Success


Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and find out how to best approach them.

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