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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 facility manager salary survey


E-mail Archiving: A Business-critical Application
Small and medium businesses are especially vulnerable to disruptions caused by e-mail loss, compliance demands, and the threat of e-discovery. Yet these

facility manager salary survey  on-site assumes that the facility will never fall victim to fire, flood, or other catastrophe, so off-site backup copies must also be made. If companies-particularly small and medium sized businesses-perform a complete cost analysis of performing in-house email archiving and retrieval, they will quickly discover that the price of the software is only a fraction of the on-going cost. The following list summarizes some of these hidden costs: Archiving consulting (research and/or analysis of what to archive,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

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Finance and Accounting Solutions Buyer’s Guide for Small to Medium Enterprises


For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit small to medium businesses (SMBs) in the same way? This step-by-step guide includes important decision-making considerations, such as benefits and costs, across some of the top finance and accounting solution providers for small to midsize companies.

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Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

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Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply


Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

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Network Engineering to Support the Bandwidth Manager Architecture


Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different network routing and forwarding models can have different impacts when used in conjunction with the bandwidth manager. We examine these models, considering their ability to provide the deterministic admission control capabilities available within the public switched telephone network (PSTN).

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NCR To Present Retailer and Shopper Survey Findings at NRF 2013


NCR Corporation is global technology company helping the world connect, interact, and transact with business. NCR’s assisted- and self-service solutions and accompanying support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carriers, and equipment organizations in more than 100 countries. Recently, the company announced its intention to

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Symantec 2011 SMB Disaster Preparedness Survey: Global Results


For the second year, Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their computer and networking systems as seriously as they should. Most SMBs don’t take action to prepare for disasters until after they have experienced loss from downtime, and this lack of preparation has a significant impact on their customers and their business.

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Teradata 2013 Partners Conference: Interview with Dan Graham, General Manager for Enterprise Systems, Teradata


BI Analyst Jorge Garcia interviews Dan Graham, General Manager for Enterprise Systems at Teradata, live on the show floor at the 2013 Teradata Partners Conference. Listen and find out how the Aster 6 SNAP framework handles data types that don’t fit easily into rows and columns, how having a JSON data type in the data warehouse helps companies deal with the internet of things, and why for a discovery platform there’s no real difference between beta and production.

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Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

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Teradata 2013 Partners Conference: Interview with Ed White, General Manager, Teradata Cloud Solutions


BI Analyst Jorge Garcia interviews Ed White, General Manager for Teradata Cloud Solutions, live on the show floor at the 2013 Teradata Partners Conference. Listen and find out about Teradata’s new cloud solution, how the company is rounding out its big data ecosystem with Aster and Hadoop, and how Teradata customers are managing their migration to the cloud.

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Coop Switzerland Deploys Reflexis Task Manager at Multiple Retail Banners


Coop Switzerland, which recently became the largest retailer and the third largest employer in Switzerland, and which operates multiple types of formats, including supermarkets, megastores, convenience stores, department stores, and petrol filling stations, has recently implemented Reflexis Task Manager. Coop CEO August Harder was personally involved in the software selection. According to Harder, Coop Switzerland is using Reflexis Task Manager to coordinate corporate planning and better align store activities with overall retail strategy.

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