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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 equipment maintenance services


Use a Computerized Maintenance Management System to Improve Predictive Maintenance Performance
Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management or

equipment maintenance services  for spare parts and equipment that's down fewer rush orders required fewer quick fixes and less mistakes made improved use of maintenance staff less overtime needed to respond to emergencies less stress with a planned shutdown better yield and less scrap, waste, rework, etc. lower total cost of ownership of assets more predictable and stable production scheduling, so that customer responsiveness is improved For companies moving in the right direction, however, there's still some uncertainty as to the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » equipment maintenance services

Enterprise Software Service and Maintenance Alternatives


Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance?

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An Integrated Maintenance and Logistics Solution for Defense


Today’s defense industry needs maintenance and logistics software that increases the self-sustainability of weapons systems and allows system operators to perform maintenance in the field—increasing uptime and readiness. An integrated maintenance and logistics (IML) solution provides critical information for multiple weapons systems in real time—thus increasing readiness without increasing headcount.

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How Airlines Can Stop Getting Murdered by Maintenance Costs


Patchwork maintenance repair and overhaul (MRO) systems can cost large airlines millions in duplicated effort, extra inventory, and delays. But with round-the-clock schedules to maintain, few airlines can afford to upgrade to an integrated MRO solution any time soon. Today TEC Analyst Philippe Reney looks at two ways airlines can improve their MRO capabilities without a complete IT overhaul.

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Managing Business Risk in Industrial Equipment and Supply


Industrial equipment manufacturers and maintenance, repair, and operations (MRO) distributors can’t afford to miss bidding deadlines, delivery dates, product specifications, or service level agreements. They also can’t afford the penalties of non-compliance with regulations. Learn how some businesses are leveraging integrated enterprise infrastructures to maximize profits while minimizing exposure to risks.

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IT Services E-Procurement


E-procurement is not just for goods and material. The market now offers IT services e-procurement solutions that open access to service sources and seek to optimize the service chain. What are these solutions and how do they work?

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E-mail and Fax Services


It’s still a must-have to manage faxes and e-mail across your trading partners. You need a simple way to automate these transactions into a single system, speed up cash cycle times, reduce errors—and save time. Learn about the value-added network (VAN) from Inovis, and discover how it can help you convert inbound e-mail and fax transactions and convert outbound transactions to fax, with transaction visibility.

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ERP for Services (Non-manufacturing)


Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets.

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Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM


In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.

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The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

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Professional Services and Support


Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company.

Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified technicians who have experience providing assistance with technology products. While consultants who provide professional services usually charge clients for each project and the amount of time spent for it, support teams are usually paid a monthly or yearly fee.

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