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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 defines entities and organizational units with the company


The Role of ERP in Globalization
Globalizing your market reach presents technology and business challenges to profitable growth. Your supply chain strategy for globalization should include an

defines entities and organizational units with the company  four or more. Aberdeen defines the threshold for the upper echelon of large companies to be $1 billion in revenues and many of these companies have grown to be this size through merger and acquisition (M&A).Of those companies with more than one ERP package installed across the enterprise, the most often cited factor as the cause for this proliferation is growth through merger and acquisition (40%). ERP implementations that have been inherited through acquisition will never be standard unless

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets


While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are prettier and more user-friendly, and so on. But the major question is whether the market and users are ultimately going to be better for it.

defines entities and organizational units with the company  composite application is. Webopedia defines a composite application as an application that consists of more than one type of service delivered from an SOA environment. It can range from functionality to entire applications. Services are generated through local application logic that controls how services interact with each other. For more information, see Understanding SOA, Web Services, BPM, and BPEL . As a composite application, Duet overlaps with nearly every part of the new SOA stack: User screens. Read More

Master Data Management: Extracting Value from Your Most Important Intangible Asset


In a 2006 SAP survey, 93 percent of respondents experienced data management issues during their most recent projects. The problem: many organizations believe that they are using master data, when in fact what they are relying on is data that is dispersed throughout the enterprise. Discover the importance of master data and how the ideal master data management (MDM) solution can help your business get it under control.

defines entities and organizational units with the company  is so important. SAP defines master data as the reliable, authoritative foundation of data used across many systems and by many user groups within an enterprise. THE VALUE OF EFFECTIVE MASTER DATA MANAGEMENT Virtually all organizations can benefit from effective master data management, but the magnitude of value varies widely. As illustrated in Figure 1, two factors are particularly important when quantifying MDM's value: the number of types of data and the range of uses for the data. Volume of Entities Read More

It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

defines entities and organizational units with the company  in. When an administrator defines a workflow task, he/she provides default values for data fields like Assignee , Subject , Status , Priority , and Due Date for tasks that are generated by its associated workflow rule. Administrators can also make sure that a notification email is sent to the assignee when a task is automatically generated. In additon, a workflow field update changes the value of a particular field on the record that initially triggered the workflow rule, while a workflow alert Read More

The TCO of BI: The QlikView Customer Experience


Total cost of ownership (TCO) analysis allows organizations to provide a like-for-like comparison between various solutions for the same project. Assuming that the benefits of a project would be the same regardless of the solution, the solution with a lower TCO would therefore yield a higher ROI as well as faster payback. This IDC white paper provides a TCO analysis of the QlikView business intelligence (BI) solution.

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The Innovator’s Toolbox: Empowering the Next Wave of Difference Makers


The need for innovation is gaining prominence on the executive agenda. But, just how do organizations identify the most promising ideas and translate these ideas into successful products? Learn the answer to this question by examining how leading companies empower their innovators with tools and strategies that allow them to leverage ideas and knowledge to develop a steady stream of new and profitable products.

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ERP in the Cloud and the Modern Business


Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. Download this white paper to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for your organization.

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The VMTurbo Cloud Control Plane: Software-driven Control for the Software-defined Data Center


The software-defined data center has the potential to extend the agility, operational, and capital benefits of virtualization throughout the data center stack. This paper outlines the need for software-driven control—the intelligence or “control plane” that can take advantage of the new software-defined capabilities, enabling enterprises and service providers to achieve the true potential of software-defined flexibility.

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Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

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The Many Angles to Dive into the BPM Water


These days, the concepts of business process management (BPM) have become more unified, and BPM functionality from different vendors seems to be more converged. However, organizations may have their own reasons for adopting BPM—different business features and requirements will lead to different matching points between adopting organizations and BPM solutions. In the mean time, BPM vendors are

defines entities and organizational units with the company   Read More

Building the Supply Chain of the Future


In today’s transformed business world, the push-based manufacturing philosophy and the siloed planning processes of the past are proving insufficient to manage ongoing demand volatility. Supply chain leaders have moved to a push/pull-based planning paradigm that synchronizes the supply chain with real-world market demand—while also respecting asset utilization, production cost, and other operational constraints. Read more.

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The ERP Market 2001 And Beyond - Aging Gracefully With The ‘New Kids On The Block’


Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the ERP market in the 2000’s. ERP will, however, have to share the spotlight with the fast growing adolescent ERP-adjacent areas like SCM, CRM and e-procurement.

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The SOAP Opera Progresses - Helping XML to Rule the World


An important emerging standard in the web arena, known as SOAP (Simple Object Access Protocol), originally developed by Microsoft, has achieved a new milestone. Since IBM joined in support for the SOAP standard with increased security, SOAP may replace DCOM, and possibly even CORBA eventually. The W3C consortium has just released a new version, 1.2, which will be widely accepted and adopted by vendors.

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Managed Services: How to Adapt to the Channel Model of the Future


Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success.

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The Role of PIM and PLM in the Product Information Supply Chain: Where is Your Link?


Diverse groups have been discussing PIM from the perspective of data synchronization and syndication, product lifecycle management (PLM), and enterprise publishing. Each of these product categories includes the management of product information, but each uses product information for a different operational role.

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