Pivotal, had been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these challenges, many will continue to struggle to avoid insolvency, while the luckier ones that have some attractive point solutions, such as partner relationship management (PRM) or portal solutions, will become the acquisition targets of large enterprise vendors gladly seeking to incorporate them.
of the company's low-cost, CMM-certified (capability maturity model) outsourcing centers in China or India. In its mobile and portals unit, the company operates popular news, email, and consumer service portal web sites in China, Hong Kong, and Taiwan. Through the recent acquisition of Newpalm ( China ) Information Technology Co., Ltd. (Newpalm) , the company now offers consumer-based and enterprise-based SMS (short message service) and mobile application software development services. Hence, the low prod