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Documents related to » calypso cmm training manual


Smart Training Centers
Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be used by other applications. Smart documents tie an XML-based document definition together with a set of custom actions. Smart training centers can thus leverage XML-based documentation to expand information and minimize worker training costs.

CALYPSO CMM TRAINING MANUAL:
4/19/2006 5:13:00 PM

The Importance of Software Training: Save Money While Improving Workplace Morale
The fun begins with The Importance of Software Training. “Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee education and software customization. Increased knowledge and improved software usability eases employee frustration when systems don’t behave as expected. Confident employees can solve issues quickly without disrupting the rest of the workplace, saving time and money.

CALYPSO CMM TRAINING MANUAL:
7/21/2009 9:23:00 PM

Making SOP Training More Effective
Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have focused on firms’ failure to properly use SOPs. This paper reviews best practices for the life science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments.

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6/12/2012 3:02:00 PM

Online Training Case Study
A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.

CALYPSO CMM TRAINING MANUAL:
9/17/2007 9:29:00 AM

25% Less Learning Time? Find the Right Approach to Training
A key challenge in software implementation is getting the end users up to speed with a new system. Training just doesn’t seem to work—or is not fast enough. But what if you could learn how to use a new software in 25% less time, using a method has been around for more than half a century? Find out why the Training Within Industry (TWI) approach works, and how you can use it today to swiftly train your people to use new software.

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6/7/2012 12:32:00 PM

Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

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5/17/2011 3:38:00 PM

How Companies Can Reduce Costs with Cloud-based Training
Today’s volatile economic climate has many regulated companies thinking differently about cost containment within all operations, particularly through training management. Here we outline 10 value drivers that affect ROI for employee training management among regulated companies, and how they can be achieved through cloud-based training management. See how learning systems delivered through the cloud can increase your ROI.

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6/12/2012 3:25:00 PM

E-learning Benefits and ROI Comparison of E-learning versus Traditional Training
Your Challenge: Get Decision Makers' Approval E-Learning Benefits and ROI Comparison. Specific, Measurable, Achievable, Relevant and Time-Bound. You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to retain and transfer what they’ve learned with Web-based training (WBT) and computer-based training (CBT). And typically, with these methods, the time a worker spends being trained is reduced by about 40 percent. Learn more about how e-learning can benefit you.

CALYPSO CMM TRAINING MANUAL:
9/17/2007 9:24:00 AM

ITIL Foundation Fasttrack—The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.

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1/28/2011 4:01:00 PM

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application Training Platform
More than any other factor, ineffective training is responsible for inflating total cost of ownership (TCO) for software investments. Ineffective training approaches include starting too late; assuming go-live is the completion of the project; and failing to teach users about the processes the software is designed to support. Successfully lowering TCO means embracing e-learning, blended training solutions, and web-based simulations.

CALYPSO CMM TRAINING MANUAL:
12/6/2006 11:58:00 AM

Case Study: Royal Ahold
Ahold—an international group of supermarkets and food service operators based in the US and Europe—needed a way to provide compliance training, and ensure that general employee training could be done within set timelines. Learn how the company implemented a learning management system (LMS) that could ensure timely compliance and general employee training, and support the company’s changing business needs.

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8/17/2010 5:34:00 PM


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