This paper is based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study. It reviews the evolution of time and attendance, the impact of automation and integration, and the key role that time and attendance solutions play in managing and measuring today’s workforce.
Some of the key findings include:
account for time based on type of absence or attendance
- Organizations with fully automated time and attendance saw 67% greater year-over-year improvement in customer satisfaction.
- Organizations automating time and attendance were 73% more likely to have real-time visibility and reporting on current time and attendance data.
- Workforce analytics was cited as a top workforce management concern, by 54% of organizations, but just 32% indicate they are using workforce analytics tools regularly.